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Responsible Gaming at TrustDice
As part of our commitment to providing a safe and enjoyable gaming experience, we want to ensure that you're aware of the tools available to help manage your play. We understand that gaming can be a source of entertainment for many, but it's also essential to acknowledge the potential risks involved.
Self-Exclusion
If you feel like you need a break from gaming or are concerned about your behavior, we offer a self-exclusion feature. This allows you to block access to our platform for a set period, ranging from 24 hours to permanent exclusion. To initiate self-exclusion, please visit the settings menu and follow the prompts.
Deposit Limits
We encourage responsible spending by allowing you to set daily, weekly, or monthly deposit limits. These limits can be adjusted at any time through your account settings. This feature helps prevent excessive spending and allows you to maintain control over your financial situation.
Loss Limits
In addition to deposit limits, we also offer loss limits. These allow you to set a maximum amount that you're willing to lose within a specified period. You can adjust these limits as needed to ensure that gaming remains a source of enjoyment rather than financial burden.
Session Time-Outs
If you find yourself spending more time gaming than intended, our session time-outs can help. This feature allows you to set a timer for a specific duration, after which your account will be locked until the designated time has passed. You can adjust these settings in the account settings menu.
Account Restriction
To prevent account sharing or unauthorized access, we have implemented measures to ensure that each user is unique. Please note that only one account per household/IP address is allowed. This helps maintain fairness and security for all our users.
Resources and Support
We're committed to providing support for those who may be struggling with their gaming habits. Our responsible gaming page includes links to reputable organizations, such as GamCare, Gamblers Anonymous, and the German Federal Association for Addiction Research and Treatment (bfas). These resources offer guidance, counseling services, and advice on managing gaming behavior.
Tools and Information
For your convenience, we've compiled a list of helpful tools and information below:
By being aware of these tools and resources, you can better manage your gaming habits and maintain a healthy balance between entertainment and responsibility.
